FAQ

Frequently Asked Questions

Here are some of the most commonly asked questions about our web site.  Click on a subject link below to see a detailed list of questions relating to that topic.  If you have a question or concern that is not addressed on these pages, please send us an e-mail using our Contact Page.


 Subjects
  • E-mail
  • Deleting
  • Reading
  • Replying
  • Saving
  • Sending
  • Writing

  • Features
  • Control Panel
  • Detailed Search
  • Free Services
  • My Favorites
  • My Winks
  • Preferences
  • Quick Help
  • Security
  • Membership
  • Approval/Rejection
  • Basic Membership
  • Canceling
  • Free Accounts
  • Free Trials
  • Full Membership
  • Payment Methods
  • Pricing

  • Photos
  • Changing
  • Choosing
  • Deleting
  • Specifications
  • Submitting by Mail
  • Uploading
  • Problems
  • Abuse/Misuse
  • Account Suspension
  • Billing
  • Warnings

  • Profiles
  • Creating
  • Deleting
  • Editing
  • Hiding/Showing
  • Searching
  • Sharing
  • Viewing





  • E-mail


    >>  Deleting

  • How do I delete e-mail from my inbox?
  • How do I delete e-mail from my outbox?
  • How do I remove all accumulated messages?
  • Can I recover a deleted e-mail message?


  • >>  Reading

  • How do I read a message in my inbox?
  • How do I read a message in my outbox?
  • What if I don't understand the language in which a message is written?


  • >>  Replying

  • How do I reply to e-mail from other members?
  • What do I do if I don't want to reply to a received message?
  • Are replies free for everyone?


  • >>  Saving

  • What is the purpose of saving a message?
  • How do I save a message in my inbox?
  • How do I get rid of saved messages?


  • >>  Sending

  • How do I send an e-mail message to another member?
  • How long does it take for a recipient to receive my e-mail?
  • How do I know if a recipient has opened my e-mail?
  • What if I realize I made a mistake after pressing the "Send E-Mail" button?
  • I recently opened an account as a Basic Member.  Why can't I send e-mail?


  • >>  Writing

  • How do I compose e-mail to another member?
  • What should I say in my e-mail?
  • How long should my letter be?




  • Features


    >>  Control Panel

  • What is the purpose of the Control Panel?
  • How do I locate my Control Panel?
  • How do I login to my Control Panel?
  • How do I logout of my Control Panel?
  • Why does my Control Panel session time out?
  • Is the information in my Control Panel secure?
  • What is the purpose of...
  • the "Read Mail" link?
  • the "Browse Globe" link?
  • the "Search Profiles" link?
  • the "Detailed Search" link?
  • the "My Winks" link?
  • the "Who's Online?" link?
  • the "My Favorites" link?
  • the "Blocked Members" link?
  • the "Account Info" link?
  • the "Manage My Photos" link?
  • the "Edit My Profile" link?
  • the "View My Profile" link?
  • the "Change E-mail" link?
  • the "Change Password" link?
  • the "Change Preferences" link?
  • the "FAQ" link?
  • the "Logout" link?


  • >>  Detailed Search

  • What is a Detailed Search?
  • What does it mean when I check the "Any" box for a particular search criterion?
  • What if I want to use a search criterion that is not listed on the Detailed Search page?
  • How do I find a specific member if I can't remember his or her name?


  • >>  Free Services

  • What free services does WorldNation.net offer to its members?
  • How do I know which free services are included with my account?
  • How long will I receive these free services?


  • >>  My Favorites

  • What are Favorites?
  • How do I view My Favorites list?
  • How do I add a member to My Favorites list?
  • How do I remove a member from My Favorites list?
  • How do I change whether or not a member is notified when I add them to My Favorites?


  • >>  My Winks

  • What are Winks?
  • How do I view My Winks list?
  • How do I add a member to My Winks list?
  • How do I remove a member from My Winks list?
  • How do I change whether or not I am notified when someone adds me to their Winks list?


  • >>  Preferences

  • How do I view my account preferences?
  • How do I change my preference settings?
  • What are e-mail notices?
  • What is the difference between HTML e-mail and plain text e-mail?
  • What do you mean by "Notify other members when..."?
  • What do you mean by "Notify me when..."?


  • >>  Quick Help

  • What are Quick Help windows?
  • What if a Quick Help window doesn't answer my question?


  • >>  Security

  • What security measures does WorldNation.net take to protect my personal information?
  • What is United Guard Data Encryption?
  • What is GeoTrust?
  • What measures does my credit card company take to protect my security?




  • Membership


    >>  Approval/Rejection

  • How long does it take for my profile to be approved?
  • What is the approval process?
  • When my profile is approved, will other members be able to see me?
  • For what reasons are profiles rejected?
  • How will I know if my profile has been rejected?
  • What should I do if my profile is rejected?
  • May I create a new profile if my original profile was rejected?


  • >>  Basic Membership

  • What is a Basic Membership?
  • What are the benefits of Basic Membership?
  • How long does a Basic Membership last?
  • Can Basic Members initiate contact with other members?


  • >>  Canceling

  • How do I cancel my membership?
  • May I downgrade my membership rather than cancel?
  • Is my credit card charged if I cancel my membership early?
  • What happens to my credit card information when I cancel my membership?
  • May I rejoin later if I cancel?


  • >>  Free Accounts

  • What is a Free Account?
  • Who is eligible for a Free Account?
  • Can Free Account Members use all of the features included on the site?
  • How long does a Free Account last?
  • What happens if I cancel my Free Account?


  • >>  Free Trials

  • What is a Free Trial?
  • Who is eligible for a Free Trial?
  • Can Free Trial Members use all of the features included on the site?
  • How long does a Free Trial last?
  • What happens if I cancel my Free Trial?


  • >>  Full Membership

  • What is a Full Membership?
  • Who is eligible for a Full Membership?
  • Can Full Members use all of the features included on the site?
  • How long does a Full Membership last?
  • What happens if I cancel my Full Membership?


  • >>  Payment Methods

  • What payment methods do you accept?
  • Is my credit card automatically billed each month?
  • What if I don't want my card automatically billed?
  • What happens if my credit card has insufficient funds?
  • May I submit a payment by a method other than credit card?
  • How do I edit my credit card information?


  • >>  Pricing

  • How much does it cost to join WorldNation.net?
  • How much does a Basic Membership cost?
  • How much does a Full Membership cost?
  • Is there ever a charge on a Free Account?




  • Photos


    >>  Changing

  • How do I change the photos included in my profile?
  • How do I change the order of my photos?
  • Are photo changes subject to approval?


  • >>  Choosing

  • Which photographs should I choose for my profile?
  • Which of my photos will get the best response?
  • How many photos can I post on my profile?


  • >>  Deleting

  • How do I delete a photo from my profile?
  • How do I delete all my photos?
  • What happens to my profile when I delete all my photos?


  • >>  Specifications

  • What image file formats may I upload to my profile?
  • What are the maximum allowable height and width of my photos?
  • What is the maximum allowable file size of each photo?
  • Is there a minimum allowable photo size?


  • >>  Submitting by Mail

  • Do you allow mail submission of photographs?
  • Where should I send my photos?
  • What happens when I submit my photos by mail?
  • Will I get my photos back?


  • >>  Uploading

  • How do I upload photos to my profile?
  • In what order should I upload my photos?
  • May I change the arrangement of my photos later?




  • Problems


    >>  Abuse/Misuse

  • What should I do if another member makes inappropriate or lewd comments to me?
  • How do I report problems with other members?
  • What action is taken against members who abuse or misuse the WorldNation.net web site?
  • What should I do if I suspect someone is being dishonest about their true identity?
  • How do I report fraudulent activity and/or requests for money?


  • >>  Account Suspension

  • What actions might cause my account to be suspended?
  • How long will my account be suspended?
  • What legal actions are taken against violators of the WorldNation.net Terms of Service agreement?
  • How do I dispute a claim which has resulted in the suspension of my account?


  • >>  Billing

  • How often is my credit card charged?
  • May I submit payment by a method other than credit card?
  • Why was my credit card NOT charged on my renewal date?
  • Why was my credit card charged after I cancelled?
  • To whom should I direct my specific billing inquiries?
  • How do I edit my credit card information?


  • >>  Warnings

  • For what reasons do members receive warnings?
  • What happens to my account after I receive a warning?
  • How do I dispute a claim that has resulted in a warning?




  • Profiles


    >>  Creating

  • How do I create a profile?
  • What information should I include in my profile?
  • What information should I NOT include in my profile?
  • Am I required to upload a photo?
  • What happens if I make a mistake, but don't realize it until after my profile is created?
  • How long does it take for my profile to be approved?


  • >>  Deleting

  • How do I delete my profile?
  • What happens when I delete my profile?
  • If I delete my profile, can I get it back later?
  • Is there an alternative available to deleting my profile?
  • What should I do if I deleted my profile by mistake?


  • >>  Editing

  • How do I edit my profile?
  • What happens when I edit my profile?
  • If I edit my profile, can I make more changes later?
  • When does my edited profile become visible to other members?


  • >>  Hiding/Showing

  • How do I hide my profile?
  • How do I show my profile?
  • For what reasons would I want to hide my profile?
  • How long will my profile remain hidden?


  • >>  Searching

  • How do I search the WorldNation.net member database?
  • Is there any way to narrow my search results?
  • What is Detailed Searching?
  • How do I find a specific member if I can't remember their name?
  • How will I know if I've found the right person for me?


  • >>  Sharing

  • How do I share a member profile with a friend?
  • Can my friend use my account to contact other members?
  • What should I do if a non-member contacts me through a member account?


  • >>  Viewing

  • How do I view another member's profile?
  • How do I view the profile of a person who sent me e-mail?
  • Do other members know when I've viewed them?
  • How do I prevent other members from viewing my profile?